Evidentiary Failings Undermine Arbitration Clauses in Online Terms
Earlier this week, we posted about a Seventh Circuit case where an ambiguous user call-to-action undermined an online contract formation procecss. (See “Defective Call-to-Action Dooms Online Contract Formation–Sgouros v. TransUnion“.) Recently, a couple of trial courts issued rulings denying companies’…
Defective Call-to-Action Dooms Online Contract Formation–Sgouros v. TransUnion
Another terms of use case,* this one involving the sale of a credit package from TransUnion. TransUnion’s terms of use contained an arbitration clause and class action waiver. The district court ruled that the parties did not form a binding…
Homeowner’s Insurance Policy Doesn’t Apply To Cyberharassment Campaign Allegations–State Farm v. El-Moslimany
This is an insurance coverage dispute arising out of a defamation lawsuit. Sindi sued El-Moslimany in Massachusetts alleging that El-Moslimany engaged in a campaign to “embarrass, humiliate, and destroy” Sindi through perpetuating falsehoods. Sindi describes herself as a scientist, entrepreneur,…
Does Two-Factor Authentication Violate the TCPA?–Duguid v. Facebook
Plaintiff sued Facebook alleging TCPA claims on behalf of a putative class. Facebook sends text messages when someone logs in to their account via a new or unrecognized device. Plaintiff was a non-Facebook user who received these messages. Unfortunately, despite…
Court Rejects “Browsewrap.” Is That Surprising?–Long v. ProFlowers
Plaintiff ordered “completed assembled” flowers from ProFlowers.com. Rather than being fully assembled flowers, he received a “do-it yourself kit in a box”. He brought a putative class action for unfair competition and CLRA violations. ProFlowers moved to arbitrate based on…
Buyer Wins Dispute Over Earnout For Purchased Websites
This is an earnout dispute arising out of Internet Brands’ purchase of the “doityourself.com” website. The website was launched in 1995. By 2006, it averaged 1,770,000 unique monthly visitors and earned almost $1 million in revenues. In December 2006, Internet…
Customer Loses Suit Over Employees’ Disparaging Facebook Posts–Howard v. Hertz
This is a case involving allegedly discriminatory and disparaging Facebook posts made by a Hertz employee. A customer (Maurice Howard) alleged that he was the subject of a Facbook posts and comments by Hertz employees. The initial post, by Shawn…
CSS and HTML Code May Be Copyrightable–Media.net v. Netseer
Media.net and Netseer both offer contextual advertising services. Their clients place ad units on their website and, when visitors click on ads, they are taken to a “search results” page. Media.net accused Netseer of copyright infringement and various state law…
Using Scraper to Harvest Records Isn’t Fraudulent Access Under CFAA–Fidlar v. LPS
Fidlar works with counties to digitize and index land records. It also makes available a software client (Laredo) that allows end users to access these records. Billing is handled by the counties, and counties have monthly access plans. The counties…
Telephony Provider Didn’t Properly Form a “Telephone-Wrap” Contract–James v. Global Tel*Link
Plaintiffs filed a putative class over fees paid for calls made by inmates in New Jersey correctional institutions. At issue is whether they should be required to arbitrate their claims. Defendant, GTL, has the exclusive right to provide phone services…